Privacy Policy

At Akwaaba Concierge, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (Name, email address, phone number)
• Booking and service preferences
• Payment information (processed securely through our payment partners)
• Communication preferences
• Travel details and requirements

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your bookings and payments
• Communicate with you about your bookings and services
• Send you promotional communications (with your consent)
• Ensure the security and integrity of our services
• Comply with legal obligations

Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist in delivering our services
• Legal authorities when required by law
• Business partners with your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Data portability
• Withdraw consent at any time

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: akwaaba.concierge22@gmail.com
Phone: +233 20 076 0398
Address: 18 Odaw Street, Accra, Ghana